Register for Online Banking

Quickly move money between your accounts, send money to others (domestic and abroad) and pay bills, like your credit card. Limits apply.

24/7 Help

Get help with your accounts or speak to us 24/7 through Cora, our digital assistant or a live agent by using our Chat option, which appears on the right side of your screen when you log in

Statements

The last 7 years of your statements are available to view, search or print. Your balance and last 10 transactions are displayed as soon as you log in.

Security

We use the latest technology and 24/7 monitoring. Get Malwarebytes Premium anti-virus software for free, worth £49.99, until at least May 2024.

Step by step guide to registering

1. Go to 'Set up Online Banking' and start by letting us know if you are a Personal, Business or Credit card customer. Enter your personal and account details. If you don't have your debit card details, just leave this blank and tap 'Next'.
2. We’ll then show you your unique customer number. It's used for logging into Online Banking, registering for the app and when you call us.
3. For security, we will send you a one time passcode to the mobile number we hold on file to verify your details. If your mobile number is incorrect, missing or you don't receive a code, you can request for it to be sent by post.
4. After you enter and verify your activation code, the final step is to choose your memorable PIN and password which you will use to log in. We will never ask you for your full PIN or password after this point.

After you choose your PIN and password you can now log in to Online Banking.

Stuck for what to do next?

• Order a card reader - which you will need for extra security when making payments.
• Download our mobile app - which you can get for phones and tablets.*

*App available to customers aged 11+ using compatible iOS and Android devices and a UK or international mobile number in specific countries.